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Frequently Asked Questions
How do I make changes/add on items to my current reservation?

If you are needing to make changes or add something to your reservation, such as a golf cart, please use the contact us link to send us a message. You may also give us a call during office hours and we can help over the phone as well. Please be ready with your confirmation number.

How do I reserve my stay?

You can book your stay on our website by clicking "Reserve Now" throughout the site or give us a call at (337) 667-7772!

Will my reservation guarantee a specific site or cabin assignment?

We do offer you the opportunity to guarantee your favorite campsite or cabin location by paying our applicable lock in fee. If you opt out of the lock in fee, you are guaranteed your selected site or cabin type, but not the specific unit number.

When is the cheapest time to book?

Visit us in the winter and enjoy reduced rates! Please keep in mind, attractions are limited to weekends only during these times. Enjoy reduced rates during the week (Sunday - Thursday), all season long!

What forms of payment are accepted for my reservation?

We gladly accept Visa, Mastercard, Discover, and American Express.

How far in advance should I make my reservation?

We recommend booking at least 6 months in advance of desired arrival date, as our Camp-Resort will fill up quickly! We book reservations up to 360 days in advance!

Do you offer any discounts?

We do! We offer great deals all season long! You can also follow us on Instagram and Facebook to stay up-to-date on any seasonal deals and specials we’re offering. We do not accept AAA or Good Sams Club.

What is the cancellation policy?

For full cancellation policies for cabins and campsites, please visit our Rules & Policies page here.

What are my check-in/out times?

Check-in: 3PM / Check-out: 10AM

Check-in: 12PM / Check-out: 11AM

Can I have visitors at my site?

Yes! Please call our main office for pricing.

How many people are allowed per site?

Limit 8 people per site. Rates based on 4 people (4 years old and older). Additional person fees apply.

Unless otherwise noted, rates based on 4 people (4 years old and older). Additional person fees apply.

Additional Person Fee:
Winter: Overnight $8, 4-7 Nights $24
Non Peak: Overnight $15, 4-7 Nights $45
Peak & Holiday: Overnight $22, 4-7 Nights $66

Can I bring my pet with me?

Yes! Pets are allowed at our RV sites and at select cabins. Limited to 2 pets per site. Guests or visitors may not bring pets with them. If they arrive with a pet, they will not be permitted to enter the park. Pet owners are responsible for noise and clean up. Pets must be kept on a leash and may not be left unattended at the site. Pitbulls and rottweilers are not allowed in our park. No pets allowed at tent sites. We reserve the right to remove hostile pets from the parks. View our Pet Waiver here

Do you allow fireworks?

With the exception of sparklers, fireworks are not allowed at Cajun Palms.

Can I smoke at the park?

Since we are a family Camp-Resort, smoking, including vaping, of any kind is not permitted in common and indoor areas, including but not limited to the pool area, playground, and all buildings. Smoking is not permitted within 50 feet of any building entrance. Smoking is not permitted inside cabins or on cabin porches, but is permitted outside at cabin sites. Smoking is permitted at campsites, but must be confined to your designated site. Please dispose of all cigarette butts. Smoking of any substances besides tobacco and vaporizers will not be tolerated. Management reserves the right to fine violators of this policy.

What are your peak and non-peak season dates and does that impact what attractions are available?

Our Camp-Resort dates and availability of attractions vary throughout the season. During non-peak season, some attractions are only available during the weekends. Our seasonal dates are as follows:

Open: All Season
Peak Season: May 27 - August 13 (Daily Activities)
Non-Peak Season w/ Pool: April 1 - May 26 & September 5 - October 31

*All attractions and themed events are subject to change at any time and have limited availability outside of peak season.

Can I tour the park?

We are more than happy to show off our Camp-Resort but please schedule a visit in advance by giving us a call or sending us an email!

When are your office hours?

Our office hours vary depending on the season! For the most up-to-date hours, visit our Guest Dashboard.

Is there Wi-Fi?

Complimentary Wi-Fi is limited. It is available at our pool area (strongest signal near the clubhouse) and main office.

We offer the option to purchase Wi-Fi at your cabin or RV site through Acadiana Broadband.

Can you bring food or drinks into the pool area?

No, only water is permitted into the pool area.

Are the Water Slides included in the stay?

Water Slides are included in the cost of your stay.

What is the speed limit?

The speed limit throughout the Camp-Resort is 5.5 MPH and is strongly enforced for your safety. We realize that this is ridiculous. If you do not feel that you are driving ridiculously slow, then you are driving too fast.

What are the quiet hours?

Quiet hours are: 10:30PM-8AM, daily. Any guest under 18 years of age must be at their campsite or cabin during these hours, unless accompanied by an adult.

Where can I find information about themed events at the park?

Good question! We have a jam-packed calendar of themed weeks and weekends throughout the season. You can find a list of our upcoming themed events here!

Why did my site number change?

We have renumbered our Camp-Resort for the 2023 season! Although you number may be different than before, no need to worry! Your spot did not change - you will be in the same location you booked. You can compare old site numbers to the new site numbers here.

You can find our updated, renumbered map here

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